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Playfina Casino Cookies Policy

This Cookies Policy explains how Playfina Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what these technologies do, the categories that may be used, and the choices available to you.

Cookies can help Playfina Casino provide a secure, reliable and personalised experience for players in Australia. This policy should be read together with the website's Privacy Policy and Terms and Conditions. Playfina Casino is intended for people aged 18 and over.

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Understanding Cookies

Cookies are small text files placed on your computer, tablet, mobile phone or other device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Similar technologies, such as pixels, tags, software development kits and local storage, may perform comparable functions.

A cookie may be set by Playfina Casino directly, in which case it is known as a first-party cookie. A third-party cookie is placed by a service provider that supports website functions, analytics, advertising or other services. Cookies can be session-based, meaning they expire when your browser is closed, or persistent, meaning they remain until they expire or are removed.

Cookies do not normally contain information that directly identifies you by name. They may be associated with device information, browsing activity, account activity or an online identifier. Where cookie information is combined with other personal information, Playfina Casino handles it in accordance with its Privacy Policy and applicable requirements.

The cookies used on the Playfina Casino website may be grouped into the following categories. A particular cookie may serve more than one purpose, and the technologies in use can change as website features and service providers develop.

  • Essential cookies support core website operations, account access, security and transaction functionality.
  • Performance cookies collect information about how visitors use the website so that its operation can be assessed and improved.
  • Functional cookies remember preferences and settings to make the website more convenient to use.
  • Marketing cookies may help measure advertising activity, limit repeated advertisements and show content that is more relevant to a user's interests.

Some cookies may be placed only after you make a choice through the cookie banner or settings tool. The availability of these choices can depend on your browser, device, location and the services active on the website.

Cookies Required for Operation

Essential cookies are necessary for important parts of the Playfina Casino website to work. They may be used to maintain a secure session, remember that you have signed in, process navigation between pages and support responsible access controls.

These cookies can also help Playfina Casino detect unusual activity, protect accounts, reduce security risks and maintain the integrity of games and payment-related processes. They may be used to balance website traffic or remember information needed while a user completes a form or transaction.

Because essential cookies support services that you request, disabling them may prevent some website features from operating correctly. This may affect login, account management, game access, security checks or other functions. Essential cookies are not intended to create a profile of your interests for advertising purposes.

Measuring Website Performance

Performance cookies help Playfina Casino understand how the website is used. For example, they may show which pages are visited, whether a page loads successfully, how users move through the website and whether particular features are working as expected.

The information collected may include technical details such as browser type, device category, approximate location, referring page, page response times and interactions with website elements. This information is generally reviewed in aggregated or pseudonymous form where possible.

Performance information allows Playfina Casino to identify errors, improve navigation, test changes and allocate technical resources. These cookies are intended to support website quality rather than identify individual visitors directly. If you decline them, the website should remain available, although Playfina Casino may have less information with which to evaluate and improve the service.

Remembering Your Preferences

Functional cookies allow the website to remember choices you make. Depending on the features available, they may remember language or display preferences, notification settings, selected options or other information that makes a later visit more convenient.

These technologies can also support enhanced features that you choose to use. They are different from essential cookies because the website may still operate without them, but certain preferences may need to be selected again or some convenience features may not be available.

Functional cookies should not be used to store payment card details, account passwords or other sensitive information in an insecure manner. Playfina Casino applies appropriate technical and organisational measures to the information it processes, while users should also keep their devices and browsers protected.

Advertising and Marketing Tools

Marketing cookies and similar technologies may be used to understand the effectiveness of campaigns, measure visits originating from advertising and present promotional content that may be more relevant to a visitor. They can also help prevent the same advertisement from being shown too frequently.

These technologies may record information about browsing activity on the Playfina Casino website and, where applicable, interactions with campaign materials. They do not give Playfina Casino permission to send unrestricted promotional communications. Any direct marketing activity remains subject to the choices and permissions that apply to that communication.

Marketing services may be operated by third-party providers. Those providers may process information under their own privacy documentation and may use identifiers across different websites or services, subject to their practices and the controls available in the relevant jurisdiction.

Playfina Casino does not use cookies to remove the need for responsible gambling controls. Advertising or promotional personalisation does not override age restrictions, account checks, self-exclusion arrangements, spending controls or other measures that may apply to the service.

When the website presents a cookie notice or preference tool, you may be able to accept or refuse non-essential categories. Your selection can usually be changed through the same tool or through the relevant settings link, where available. Essential cookies cannot normally be refused through these controls because they are required to provide requested website functions.

You can also manage cookies through your browser or device settings. Most browsers allow you to:

  • View cookies stored on your device.
  • Delete existing cookies.
  • Block cookies from specific websites.
  • Block all cookies or allow only selected categories.
  • Receive a notice before a cookie is placed.

Browser controls apply separately to each browser and device. If you use more than one device, your preferences may need to be updated on each one. Deleting cookies may also remove saved preferences, sign you out of your account or affect the way the website operates.

Some third-party services provide their own tools for managing advertising or analytics preferences. Playfina Casino cannot guarantee that every browser setting will control every technology, particularly where a service uses methods other than standard browser cookies.

Services Provided by Others

The Playfina Casino website may rely on selected third parties for services such as security, analytics, payment support, website hosting, technical performance and advertising measurement. These providers may place or access cookies and similar technologies when their services are integrated into the website.

Third-party technologies are controlled by the provider that supplies them. Their use may be governed by that provider's own privacy and cookie information, which can explain the types of information collected, the purposes of processing and the choices available to users.

Playfina Casino takes reasonable steps to select and manage service providers appropriately, but it does not control the operation of third-party websites, applications or tools. You should review the relevant third-party information before using an external service or changing your preferences through it.

Links to external websites may be provided for convenience. Visiting an external website takes you outside the Playfina Casino website, and that website may use cookies under policies that are independent of this policy.

Changes to This Policy

Playfina Casino may update this Cookies Policy when its website, technology, service providers or legal and operational requirements change. The revised version will be made available on the website and will show an updated effective date where appropriate.

Changes may include the addition, removal or reclassification of cookie technologies, adjustments to preference controls or clearer explanations of existing practices. If a change is significant, Playfina Casino may provide a notice through the website or another suitable channel.

You should review this page from time to time so that you remain informed about how cookies are used. If you continue to use the website after an updated policy is published, this does not automatically mean that you have accepted non-essential cookies. Where consent or a separate choice is required, Playfina Casino will provide the relevant control.

If you have questions about this Cookies Policy, please use the contact page on the Playfina Casino website.

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